FAQ

Customer Support FAQs

What is your return policy?

We have a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund.

How can I track my order?

You can track your order by logging into your account and checking the order status. We also send tracking information via email when your order ships.

Can I cancel my order?

You can cancel your order within 24 hours of placing it. After that, it may have already been processed for shipping.

Is my personal information secure?

Yes, we take data security seriously. Your personal information is encrypted and stored securely.

What if my product arrives damaged?

If your product arrives damaged, please contact us immediately, and we'll arrange for a replacement or refund.